FAQ

We are open Monday-Wednesday 9-4pm, Thursday-Friday 9-5PM and Saturday 9-4pm, Closed Sundays.

We currently have indoor seating. Outdoor seating is available if the weather permits.

Shipping and Deliveries:

Edmonton City Limits and St Albert within 2 Business Days Delivery: $35 minimum purchase. If there is a significant delay in delivery due to a stock issue, we will contact you. If you are outside of Edmonton or St. Albert's city limits, please use our free shipping option.

We have reduced the limit for free shipping:

Canada: $40+
USA: C$50+

We generally use UPS for our USA shipments. Delay is infrequent and there are usually no custom fees unless the order is above $800. Alaska, Hawaii, PO BOX, and similar addresses will ship via Canada Post / USPS.


OTHER INTERNATIONAL ORDERS:
Canada Post has suspended services to many countries. We are on a very limited international service. Please check https://www.canadapost.ca/cpc/en/our-company/news-and-media/service-alerts.page to see if your country is affected by service disruption.

*We may cancel your order if we cannot ship the coffee to you. Thank you for your understanding.*

Please contact us if you have any questions at all!

When and how do you ship?
We currently ship orders Monday-Friday. Please allow 1-3 business days to process your order before shipping. We appreciate your understanding that we cannot guarantee shipping timeline estimates provided.


When do you roast?
We generally roast Monday-Friday during opening hours. 

Where do you roast?
We roast on site at our Roasterie and Tasting bar at 11322 119 ST NW, Edmonton, Alberta, Canada.

Why do you only sell whole beans?
Coffee is at it's best when it is freshly ground. By providing whole beans, we can ensure that your coffee will be delicious and full-bodied. However, we will grind your coffee upon request. Please let us know how you brew your coffee so that we can appropriately grind your beans.

Do you do classes or tasting events?
We do not have any on-going classes or tasting events during this time. Feel free to reach out to us with any inquiries.

Do you wholesale coffee? 
Yes! If you are interested in having our coffee in your cafe please send an inquiry to hello@roguewavecoffee.ca 

Where else can you get our coffee?
Check out in our highlights on Instagram

Sometime you can find us here too: 
Junes Delicacy
Sober Cat Cafe
Palate Cafe